Vlocity Facts #50 || Call a Decision Matrix from an Integration Procedure
In previous post we have used Integration procedure as REST API. In salesforce we use Assignment rules to assign cases to particular queues. In this post we will assign case to queues by using decision matrix. For this example I'm going to use below mentioned json. { "accountDetails" : { "FirstName" : "Community" , "LastName" : "User6" , "Email" : "@gmail.com" , "DateOfBirth" : "1999-12-12" , "Premium" : "Yes" , "Partner" : "Gold" }, "caseDetails" : { "Subject" : "Performance Issue" , ...